What is Telehealth?
Telehealth is the delivery of healthcare services through digital communication technologies. It allows patients to consult with healthcare providers remotely, using video calls, phone calls, or messaging platforms.
Limitations of Telehealth
While telehealth offers many benefits, it has limitations, including:
- Inability to perform physical examinations.
- Challenges in diagnosing certain conditions without in-person assessments.
- Potential technical issues that may disrupt the consultation.
Patient Rights
As a patient, you have the right to:
- Receive clear information about your treatment options.
- Ask questions and receive answers regarding your care.
- Refuse any treatment or consultation.
Confidentiality
Your privacy is important to us. We adhere to all applicable laws and regulations regarding the confidentiality of your health information. All telehealth consultations are conducted in a secure manner to protect your personal information.
Emergency Situations
Telehealth is not a substitute for emergency medical care. If you are experiencing a medical emergency, please call 911 or go to the nearest emergency room. We cannot provide emergency services through telehealth.
Technology Requirements
To participate in telehealth services, you will need:
- A device with internet access (computer, tablet, or smartphone).
- A compatible web browser or telehealth application.
- A stable internet connection for clear communication.
Consent to Record
With your consent, consultations may be recorded for quality assurance and training purposes. You will be notified if recording is taking place, and you have the right to decline.